SHIPPING
What is the typical order processing time before items ship out?
We offer free shipping for all your orders today. Order processing takes 1-3 business days before shipment.
What are the expected delivery times?
USA: 10-18 business days
UK: 6-12 business days
Europe: 6-12 business days
Canada: 10-20 business days
Is there a faster shipping method available?
USA: 8-10 business days ($5)
UK: 4-8 business days ($5)
Europe: 4-8 business days ($3)
Canada: 8-15 business days ($3)
Orders are processed and fulfilled within the same day.
How can I track my order?
You can track it using the tracking number provided to you through the "SHIPPING TRACKING" section in the menu or by using your email and order number.
QUALITY
How can I ensure the quality of the products?
All our products undergo quality control and come with an authenticity guarantee. Moreover, we have a return and exchange policy in place to ensure customer satisfaction.
RETURNS
Our Return Policy and Process
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@timesartdesign.com.
SECURITY
Site Security – Is our web site secure?
Absolutely, your security is our utmost priority. Our website employs state-of-the-art security protocols to safeguard your personal information. We use SSL encryption to protect data transmission, ensuring that your sensitive details remain confidential. Additionally, our site undergoes regular security audits and is equipped with robust firewalls to defend against cyber threats. Rest assured, you can shop with confidence knowing that your privacy and security are our top concerns.